FAQ

Can anyone go on the zip line and kayak tours?

Our zip line has a minimum weight requirement of 65lbs (270lbs max) and our kayak tours have a minimum age of 10. A reasonable level of fitness and agility is required in the platform access areas of the zip line where stairs and ladders are used. 

The paddle club is membership only. You must be responsible for You !!  We only sell 2 hour memberships and you must be 10 years old to buy one.

What is your refund policy?

Upon booking your trip, you have committed to the adventure. We zip and kayak rain or shine. However, in the event that WE cancel a trip due to HIGH WINDS or unforeseen circumstances beyond our control a refund will be given.

I’ve booked and therefore committed to the trip but am physically unable to go, what do I do?

Your tickets are transferable and available for resale. The only catch is that the tickets are only good for the date and time stated on the ticket. You may re-sell your ticket to any interested parties.

What should I bring with me for the trips?

For the zip line, bring a comfortable pair of shoes. No sandals or flip-flops please. For clothing, wear light functional outdoor clothing that won’t get caught in the line or restrict your vision.

For the Paddle Club, we supply full wetsuits, a helmet and a PFD so bring a swim suit and Towel.

Do you have a photo program?

Yes! We capture the most amazing moments of the experience so you can remember it forever. You will be able to instantly view and share your photos from any device, including your smartphone. You will also be able to download high resolution photos, so you can save the memory forever.

If you need any help with your photos, please contact us here.